Operator Interface: Back to School

Continuing education opportunities combine business learning with networking possibilities to grow professional expertise in the small business arena. Regardless of new equipment and accounts, it's knowledge that gives operators the competitive edge. From AMOA's Notre Dame program to NDA's League SMART Conference to local civic groups, what tips have you learned and successfully implemented back home? What info and topics would you like to see addressed? What outside resources have been advantageous in improving your company? Share your perspective on how opening yourself to new ideas has changed you as a business person and has evolved your company.